Terms & Conditions
Effective Date: March 5, 2025
Welcome to Luxurosmic. These Terms and Conditions govern the use of our website, products, and services. By accessing or using our website, purchasing our products, or engaging with our services, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of these terms, you must discontinue the use of our website and services immediately.
We reserve the right to modify, update, or replace these Terms and Conditions at our sole discretion without prior notice. It is your responsibility to review this document periodically to stay informed of any changes. Continued use of the website after modifications constitutes your acceptance of the revised terms.
1. General Information
1.1 These Terms and Conditions apply to all users of Luxurosmic, including visitors, customers, and affiliates.
1.2 By engaging with our website and services, you represent that you are of legal age in your jurisdiction and capable of entering into legally binding agreements.
1.3 You agree to use the website and services only for lawful purposes and in a manner that does not infringe on the rights of others or violate applicable laws.
1.4 Any breach of these Terms and Conditions may result in legal action and the termination of your access to our website and services.
2. Products and Orders
2.1 All products offered by Luxurosmic are made to order, ensuring premium quality and exclusivity. As a result, once an order has been placed, it cannot be canceled, modified, or refunded under any circumstances.
2.2 Product descriptions, images, and pricing are subject to change without prior notice. We make every effort to ensure accuracy, but Luxurosmic does not guarantee that all product details will be free from errors.
2.3 Luxurosmic reserves the right to refuse or cancel any order for reasons including, but not limited to:
- Inaccurate pricing or product information
- Suspected fraudulent activity
- Payment authorization issues
- Violation of these Terms and Conditions
2.4 If an order is canceled, the customer will be notified via email, and any applicable payments will be refunded at our discretion.
3. Returns, Exchanges, and Refunds
3.1 Due to the exclusive nature of our limited-release collections, all sales are final. Returns and refunds are not permitted.
3.2 Exchanges may be considered only in the following cases:
- The customer received an incorrect item.
- The product was damaged or defective upon arrival.
3.3 Customers must submit an exchange request within seven (7) days of receiving their order by contacting luxurosmic@gmail.com. The request must include:
- The order number
- A detailed description of the issue
- Photographic evidence of the incorrect or damaged product
3.4 If the exchange request is approved, further instructions will be provided. Luxurosmic reserves the right to decline exchange requests that do not meet the specified conditions.
4. Intellectual Property Rights
4.1 All trademarks, brand names, logos, product designs, website content, and other intellectual property associated with Luxurosmic are the exclusive property of Luxurosmic.
4.2 Unauthorized reproduction, distribution, modification, resale, or use of Luxurosmic’s intellectual property for commercial purposes is strictly prohibited and may result in legal action.
4.3 Customers and third parties are not permitted to use Luxurosmic’s branding, designs, or content for personal or business use without obtaining prior written consent.
5. Limitation of Liability
5.1 Luxurosmic is not liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our website, products, or services, including but not limited to:
- Shipping delays caused by third-party couriers
- Product misuse resulting in damage or injury
- Errors in product descriptions or pricing
5.2 The total liability of Luxurosmic, whether in contract, warranty, tort (including negligence), or otherwise, shall not exceed the purchase price of the product in question.
5.3 Customers assume full responsibility for the proper use of Luxurosmic products and acknowledge that Luxurosmic is not responsible for any misuse or unintended consequences.
6. User Responsibilities and Conduct
6.1 Customers are responsible for providing accurate and complete information when placing an order. Any issues arising from incorrect details provided by the customer are their sole responsibility.
6.2 Fraudulent transactions, chargebacks, or unauthorized use of payment methods will be investigated, and legal action may be taken.
6.3 Customers agree not to use the Luxurosmic website for any unlawful activities, including but not limited to:
- Engaging in fraudulent transactions
- Disrupting or attempting to gain unauthorized access to our website
- Spreading false information about our brand or products
7. Payments and Pricing
7.1 All prices listed on the Luxurosmic website are in Indian Rupees (INR). Prices are subject to change at any time without prior notice.
7.2 Payments are securely processed through trusted third-party payment gateways. Luxurosmic does not store or have access to customers' payment details.
7.3 Luxurosmic reserves the right to cancel orders that contain pricing errors, even if the order has been confirmed. Any affected customers will be notified, and payments will be refunded accordingly.
8. Privacy Policy and Data Protection
8.1 Luxurosmic values customer privacy and is committed to protecting personal information. Please refer to our Privacy Policy for details on how we collect, store, and process customer data.
8.2 By using the Luxurosmic website and services, customers agree to the collection and use of their personal information in accordance with our Privacy Policy.
8.3 Luxurosmic implements strict security measures to protect customer data; however, no system is entirely foolproof. Customers acknowledge and accept the risks associated with online transactions.
9. Governing Law and Dispute Resolution
9.1 These Terms and Conditions are governed by and construed in accordance with the laws of India.
9.2 Any disputes arising out of or related to these Terms and Conditions, the use of the website, or purchases made through Luxurosmic shall be subject to the exclusive jurisdiction of the courts of India.
9.3 Customers agree to attempt to resolve disputes through direct communication with Luxurosmic before pursuing legal action.
10. Contact Information
For any questions, concerns, or inquiries related to these Terms and Conditions, customers may contact Luxurosmic through the following channels:
Email: luxurosmic@gmail.com
Website: www.luxurosmiic.com
By continuing to use the Luxurosmic website or making a purchase, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.